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What is IP-PBX Phone System? 


IP PBX is a central system that switches and routes calls between the telephone network and VoIP users. This specialized system assesses the best way to route many calls simultaneously. Its efficiency allows business users to share limited resources, like a set number of external phone lines. Alpha Q Enterprise IP-PBX system delivers Local and Long Distance, feature-rich. Our IP PBX platform also offers services such as Auto Attendant, Conference Services, Click-2-Email Voice Mail, Call Recording (Inbound and Outbound), Multiple Direct Inward Dialing number (DID’s), Unified Messaging, Fax-2-Email and much more.

Each employee is assigned an extension number in the system
Employees tells the system the phone number(s) where they can be reached
Calls are automatically answered by the IP-PBX  Auto Attendant.
Callers select the employee with whom they wish to speak.



The system routes the calls to the appropriate phone.

Go Anywhere, Be Anywhere, Work Anywhere and still get your calls! 

 Since our IP-PBX system can connect calls to any phone, anywhere in the world, you can Set up a virtual office, with employees telecommuting anywhere on the globe.
Integrate multiple offices under one central phone number, have calls follow you when you travel with App features, answer calls with a professional business greeting on the Auto Attendant, while employees are free to work where they are needed. 

Our IP PBX  

Custom Built for your business, Our IP-PBX offers an integrated Voice and Data solution that lowers operating costs, increases business efficiency and offers Disaster Recovery redundancy while delivering crystal clear call quality.
We offer industry-standard With our feature-rich unified messaging, Voice and and Fax Class 5 features such as: Caller ID, Call Forwarding, messages are viewable online or can be delivered via Call Transfer, Speed Dial, Three Way Calling .

Increased Efficiency

Teletronics Communications IP PBX onsite system eliminates the capital expenditures and long-term leasing requirements with traditional PBX systems. Adding multiple locations and remote employees is only a matter of adding a phone and not upgrading costly traditional PBX capacity cards. Reduce capital investment and ongoing expenses with a low upfront implementation cost. Even cut international and long distance calling costs. Phone service is restored immediately in the wake of a disaster  event.

Lower Operating Cost 

Easily Set Permissions:  With flexible features, administrators gain control over voice and data communications by setting user permissions within the web interface including conference calling capabilities and feature sets.
Role-based Access: With the Business USER web interface, employees have controlled  access to the voice application, which allows them to manage conference calling, voicemail preferences and phone settings from any computer, anytime.
Seamless Maintenance:  Moves/adds/changes are quickly and seamlessly performed through the web tool, with no hard wiring or adjusting of cables.
Personal Locator:  With a few clicks of their mouse, employees can build a Find Me list  ensuring they will get their customers calls.

Unified Messaging 

 This service enables users to receive messages from callers that are not answered within a specified number of rings or not found by the Find Me feature. It also enables Users to receive Facsimile transmission (FAX) directly to their email. 

Auto Attendant 

Auto Attendant provides enterprises with a powerful and flexible tool to field inbound calls to DID’s and deliver them to the intended destination. Once connected to the Auto Attendant, the caller is welcomed by your greeting that provides a menu of options to complete call routing. 

Call Center Solutions 

Businesses can establish technical assistance lines, customer support numbers, or order-taking centers. Multiple call centers can be supported per business. Incoming calls to a call center are presented to the next available agent.

Call Queuing                            Faxing Facility
Toll Number                             Call Park
Rejection                                  Call Detail Records
Call Recording                         Music on Hold
Call Coach                                Policies
Call Barge                                 Auto Call Distribution
Inbound                                    Outbound
Digital Receptionist                Multiple Queues on a single system





Conferencing 

A conference bridge allows a group of people to participate in a phone call. The most common form of bridge which allows participants dial into a virtual meeting room from their own phone. Meeting rooms can hold dozens or even hundreds of participants. This is in contrast to three-way calling, a standard feature of most phone systems which only allows a total of three participants. For most phone systems, conference bridging is an add-on feature that costs thousands of dollars.